Substantial Completion: More Than Just a Milestone

By Kelsey Leslie PE, CCP Paladin, Inc. As commissioning professionals, we frequently encounter a critical misconception about substantial completion: the belief that when a building looks ready, it is ready. The gleaming tiles, fresh paint, and finished surfaces can create a powerful illusion of readiness that masks the complex systems and critical functions still requiring […]
One Thoughtful Handoff at a Time: Building Better Project Teams

By Candice Rogers Paladin, Inc In our industry, projects always seem to orbit around the same gravitational pulls: schedule, budget, deliverables. We know the drill—owners want their buildings completed on time, on budget, and with the promised functionality. The pressure is real, and the stakes are high. But as I look back over dozens of […]
The Planner, The Firefighter, and Your Building’s Winter Readiness

By Kelsey Leslie, PE, CCP Paladin, Inc When it comes to commercial buildings, winter doesn’t wait for anyone. Every year, facilities that plan consistently are the ones that avoid costly downtime, emergencies, and tenant discomfort. In most organizations, you’ll find two types of cultures: the Planners and the Firefighters. The Planners are methodical. They map out seasonal transitions, […]
The Goldilocks Approach to Heat Recovery: Not Too Hot, Not Too Cold, But Just Right

By Mark Zoller, PE, CxA, LEED AP Paladin, Inc Like the fair-haired star of the familiar fairy tale who discovered that neither extreme is acceptable in a challenging situation – like porridge found too hot or too cold, or chairs that are too big or small – engineers face a similar challenge with heat recovery […]